Incore Restoration Group, LLC at 28339 Beck Road, Suite F4, Wixom, Michigan.

After our original roof was destroyed by an extremely cold winter we went through our insurance company and with the help on Encore we were able to do a total replacement as the original material was no longer available. The Encore team was very helpful working with the insurance company and we chose the replacement material which was a faux slate. They had supplied two sites where we could see the material is place and that was quite reassuring. The job lasted about three weeks or more as there was quite a lot of material to place. They equipped the site with proper hygiene facilities and cleaned the site up every evening before they left. We couldn’t have been happier with the installation crew and the management team checked in frequently to be sure we were satisfied. After the job, Encore called back to make sure everything was working fine and we said that it was. The follow up was impressive. We also installed edge heaters so that we wouldn’t experience similar problems in the future. After the second year it appeared that the heaters weren’t working so I called Encore to get the name of the sub who installed them. Encore not only had the name but coordinated a meeting with the electricians so that we could get to the bottom of the issue. It was quickly identified and remedied within one week as they had to order a part. All is well and working properly and we are quite satisfied with Encore. The constant assistance from the Encore management team was very impressive and we would recommend them to any future customer without any hesitation. Good luck with your project you will be pleased that you chose Encore.